Privacy Policy

1. Introduction

Welcome to Mode R Garage ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Site") built on the site builder platform and engage with our services. By using our Site, you agree to the terms outlined in this Privacy Policy.

This policy also includes important information regarding the data we share with the site builder, our website provider.

2. What Information Do We Collect?

We collect personal information from you in the following ways:

- Personal Identification Information: Name, email address, phone number, and other contact details.

- Account Information: If you create an account, we collect login credentials, preferences, and any information you provide to us in your account profile.

- Usage Data: Information about how you interact with our Site, including browser type, IP address, location data, and other analytics.

- Payment Information: If you make a purchase, we collect payment details, such as credit card or bank account numbers.

In addition, the site builder may automatically collect certain information when you visit our website, including:

- Cookies and Tracking Technologies: The site builder uses cookies and similar technologies for site analytics, user experience enhancements, and marketing purposes. This information may include your IP address, browser type, and referring URLs.

- Site Builder Analytics: The site builder uses tools like site analytics to track user interactions and to gather data about your visit. This includes information such as time spent on the site, pages viewed, and actions taken.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To provide, improve, and personalise our services and products.

- To process payments and transactions.

- To communicate with you about your account, orders, or inquiries.

- To send marketing communications, where you have opted to receive them.

- To comply with legal obligations or respond to legal requests.

- To analyse traffic, usage, and trends on our website using tools provided by the site builder.

The site builder also processes data on our behalf to enable certain functionalities, such as user authentication and providing our e-commerce tools.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

- Service Providers: We may share your information with third-party service providers, including the site builder, who assist us in operating our business, such as payment processors, hosting services, email marketing services, or analytics providers.

- Site Builder's Data Processing: The site builder may process your information in accordance with their Privacy Policy and Terms of Service, which govern their role as a data processor for services provided through their platform (e.g., hosting, e-commerce tools, and email marketing).

- Legal Obligations: If required by law, we may disclose your information to law enforcement agencies or regulatory authorities.

- Business Transfers: If we merge with or are acquired by another company, your personal information may be transferred as part of that transaction.

5. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption to protect sensitive information during transmission. However, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot ensure the security of information transmitted to our Site.

The site builder also takes extensive measures to secure data stored on its platform. However, the site builder is not responsible for the data you provide to third-party integrations or external services that you may use.

6. Data Retention and Deletion

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your personal information at any time, subject to certain legal obligations.

7. Your Rights and Choices

Under the Australian Privacy Principles (APPs), you have the right to:

- Access: You can request access to the personal information we hold about you.

- Correction: You can request that we correct any inaccurate or incomplete personal information.

- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

- Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

You can also manage your cookies and other tracking preferences via the site builder Cookie Banner or by adjusting your browser settings.

8. Cookies and Tracking Technologies

The site builder uses cookies to enhance your experience on our website. These cookies are used for various purposes, such as:

- Authentication: To remember your login credentials or preferences.

- Analytics and Performance: To track visitor data and understand how users interact with our Site (via site builder analytics or other integrations like Google Analytics).

- Advertising and Retargeting: To display targeted advertisements and marketing content based on your activity on our Site.

You can control cookies through your browser settings, but please note that disabling cookies may affect your user experience.

9. Third-Party Websites

Our Site may contain links to third-party websites, such as social media platforms, payment providers, or other services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

10. International Data Transfers

If we transfer your personal information outside of Australia, we will ensure that it is protected in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). The site builder’s servers are located globally, and your data may be transferred to the site builder’s data centers in other countries. The site builder adheres to international data protection standards to ensure the safety of your data.

11. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions about these, please contact us.

Last Updated: 26/01/2025